Privacy Policy

1. Introduction

Expand Your Memories (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains what personal data we collect from you, how we use it, and your rights in relation to that data.

This policy applies to our website (https://expandyourmemories.com) and the services we provide.

2. Who We Are

3. What Personal Data We Collect

We may collect, use, and store the following types of personal data about you:

Identity Data: Includes first name, last name, and title.

Contact Data: Includes email address, telephone numbers, and postal address.

Travel Data: Includes passport details, travel preferences, dietary requirements, medical information relevant to your travel plans, and details of your travel companions.

Financial Data: We do not store your credit card details. All payments are processed through a secure third-party payment gateway.

Technical Data: Includes internet protocol (IP) address, browser type and version, and other technology on the devices you use to access this website.

4. How We Use Your Personal Data

We use your personal data in the following ways:

To provide you with the travel services you have requested. To communicate with you about your bookings and enquiries. To share information with third-party suppliers (such as airlines, hotels, and tour operators) to fulfil your travel arrangements. To comply with our legal and regulatory obligations.

5. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), our legal basis for processing your data is typically:

Contract: To fulfil our contractual obligations to you when you book a holiday.

Consent: Where you have given us clear consent to process your personal data for a specific purpose.

Legal Obligation: To comply with the law (for example, providing passenger information to an airline).

6. Data Sharing

To arrange your travel, we will need to share your personal data with our trusted third-party suppliers. We only provide them with the information necessary to provide their service.

We will never sell your personal data to any third party.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

8. Your Data Protection Rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify information you think is inaccurate.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

9. How to Complain

If you have any concerns about our use of your personal information, you can make a complaint to us here:

Data Protection Contact Form

You can also complain to the Data Protection Commission (DPC), the Irish supervisory authority for data protection issues.

10. Changes to This Privacy Policy

We keep our privacy policy under regular review. Any updates will be posted on this page.

This privacy policy was last updated on 4 July 2025.